You can expect to receive photos, a letter, or a video from your sponsored child 2-4 times a year.
Please note, however, that such communication is affected by simple factors such as internet speed and connectivity, travel, weather, etc. If you have not heard or received an update in over five months, please let us know, and we will immediately look into this.
When you receive a message, you will receive an email notifying you to log in to your account. Once logged in, you will see any unread messages highlighted in your Inbox and the number of messages will be shown next to "My Profile"
Please feel free to send a message to your sponsored child at any time. You log in at Go to https://developafrica.reachapp.co/users/sign_in and click on Your Sponsorships > See All. On this page, you can click "New Message" next to the sponsorship that you would like to send a message to.
It generally takes 3-4 weeks on average for the coordinator to get in touch with the sponsored child and have the child write a reply letter or record a video for their sponsor.